Are fashion pieces ready to wear?
All of our fashion pieces are available for purchase as PRE-ORDER ONLY.
Our fashion vendors specialize in unique, customized pieces. We can use your selected size or you may send your exact measurements to ensure our outfits are perfectly tailored to your size. Our displayed prints are in limited quantity, please select your desired print color which will be confirmed after payment. Please see the "How do I select a fashion print?" FAQ for more info.
Displayed pictures are for style purposes only. Displayed prints are in limited quantity.
How do I send my measurements?
At checkout, you will see a box that asks if you have any "specific" instructions" for your order. Enter all required measurements & your desired print color(s) in that box. You may also send measurements/print color in a separate email to info@radiencemarket.com.
Be sure to take all measurements in INCHES.
If your order has more than 1 outfit with different measurements, please specify which measurement goes with each outfit (ex: measurement #1 is for Eden jumpsuit)
What are the required measurements?
All measurements should be taken in INCHES
- Bust
- Under Bust
- Waist
- Hips
- Back Width
- Front Chest
- Shoulder
- Neck
- Sleeve Length
- Wrist
- Arm
- Calf
- Ankle
- Nape to Waist
- Waist to Hip
- Front Shoulder to Waist
- Leg Length
- Inside Leg
How do i select a fashion print?
Since our fashion pieces are only available for pre-order, most of the prints displayed are in limited quantity.
You can enter your desired print color in the "special instructions" box at checkout. Upon payment confirmation, you will receive an email with all available fabric options in your desired print color.
The style of the outfit will not change, this process is to confirm print color only.
Do you ship worldwide?
YES! We ship worldwide via DHL. Most US orders are shipped via USPS.
Why is shipping so expensive?
From Africa: All of our fashion items & accessories are shipped directly from our vendors in Ghana & Nigeria.
By Weight: These products are shipped via DHL based on how much they weigh. All packages up to 3.5lbs(1.59kg) will pay the minimum shipping fee.
Per Vendor: Buy products from the same vendor and pay one shipping fee. Buy from different vendors and you will pay different fees.
For You: We encourage our customers to purchase 2-3 items from the same vendor in order to get your money's worth!
All non fashion, US based items follow standard USPS shipping fees.
How long does shipping take?
All fashion pieces are shipped within 3-5 weeks. Non-fashion items are shipped within 1-2 weeks. Please allow 2-3 weeks for delivery.
You will receive a tracking number once your package has shipped. We will notify you via email if your order will be shipped at a later date.
Can I receive a refund?
Yes! We have a 30 day money back guarantee for all approved returns via Seel Return Assurance! Visit our Seel Return Assurance page for more info.
Where are your vendors from?
Our amazing vendors are from Ghana, Kenya, Nigeria and the USA!
Do you offer payment options?
YES! We offer payment options with Sezzle! Enjoy 4 interest free payments over 6 weeks. This applies to all products in the Market!
