We have made significant changes to the process of placing a fashion order. These changes were made to ensure that your outfit is tailored specifically for you!
Our African fashion vendors specialize in unique, customized pieces. Therefore, all of our fashion items are now available for pre-order only. This means that you must order your outfit before it can be made. In order to ensure that your outfit is true to size, we suggest that you send your body measurements. You may also select your US/UK size on the product page. See below for a list of required measurements:
The fashion pictures displayed on Radience Market are for style purposes only! The exact prints shown are in limited quantity and may not be available. Along with your measurements, you will also add your desired print color(s). Once your order has been received, you will be emailed all of the prints that are currently available in your desired color(s). Once you have confirmed color(s) and body measurements, production will begin.
So how do you send your measurements & desired color(s)? On the checkout page, there is a box that asks if you have any special instructions for your order. Enter all necessary details in that box! You may also send via email to email@example.com (include your name and order number). If you have different measurements for different outfits, please specify (ex: measurement #1 is for Eden jumpsuit). All information provided will be confirmed after your order has been received.
Production for all fashion orders takes 3-5 weeks to be completed. We will notify you if there are any issues or concerns about your order. Please allow 1-2 weeks (after production) for your order to be shipped and delivered. You will receive an email with DHL tracking details once your package has shipped.
As always, feel free to contact us if you have any questions or concerns!